FAQ

Frequently asked questions

The questions we hear every week, answered straight. If yours is missing, the AI assistant or the contact form is one click away.

Buying and quotes
How much does it cost to install an air conditioner?

It depends on the model, number of units and the work required. With a site survey (or a few photos) we give you a clear quote with no surprises.

Is a heat pump really worth it?

In most homes, yes: it uses less energy than a traditional boiler and qualifies for incentives. We help you run the numbers on your actual case.

Can I get tax deductions or incentives?

In most cases yes: Conto Termico or tax deductions depending on the job. On the dedicated page we explain what you are entitled to and handle the paperwork.

Installation
How long does installation take?

A standard mono split takes half a day; multi splits and heat pumps take one to three days depending on the system.

Do I need permission from my building?

Usually you just need to respect the building's aesthetics and noise limits: we check the building rules during the site survey and tell you right away if anything else is needed.

Can I install it myself?

No: F-Gas regulations require a certified installer for the refrigerant circuit, and DIY voids the warranty.

Service and maintenance
Do you also handle maintenance?

Yes: scheduled maintenance, sanitisation and breakdown repairs — including systems we did not install.

How often is maintenance needed?

For home use we recommend one check-up a year with filter and coil cleaning; for offices and shops every six months.

What does the warranty cover?

The manufacturer's warranty on components plus ours on the installation: terms written into the quote, no fine print.

Question not here? Ask the AI assistant or write to us.

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