Support

Support that actually answers

Warranty, scheduled maintenance and repairs: a direct channel to the people who installed your system — out of warranty too, and on systems we did not install.

Warranty

Manufacturer's warranty on components plus ours on the installation, with terms written into the quote.

Scheduled maintenance

Periodic checks, filter and coil cleaning, refrigerant checks: the system uses less energy and lasts longer.

Repairs

On-site diagnosis, original spare parts and stated lead times. If the fault is trivial, we tell you: no pointless interventions.

How it works

Report a fault in three steps

1 · Tell us

Describe the fault with the form below, by phone or via the AI assistant — model and photos help.

2 · Diagnosis

We call you back within 24 working hours with a first diagnosis and a clear cost estimate.

3 · Intervention

A certified technician arrives with the right parts. Tested, explained, done.

Direct channels

Talk to a person

Direct channels (phone, email, WhatsApp) are being activated and will appear here. In the meantime leave a message: we reply within 24 working hours.

Repair request